Training provider

TENDRING DISTRICT COUNCIL

Employer reviews

Excellent (12 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	89%	11%	9
Initial assessment of apprentices	100%	0%	6
Getting new apprentices started	100%	0%	5
Improving apprentice skills	100%	0%	5
Working with small numbers of apprentices	100%	0%	4
Adapting to my needs	50%	50%	2
Providing the right training at the right time	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

Excellent (6 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	83%	17%
Providing accessible training resources	83%	17%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	67%	33%

Provider overview

Tendring District Council, Career Track are a successful provider of apprenticeships to public and private sector organisations since 1983. We have recently been inspected by Ofsted and are graded as a ‘good’ provider.

Our delivery team are highly qualified and experienced and work directly with our apprentices in the workplace. We pride ourselves on offering a flexible curriculum designed to meet the needs of both the apprentice and the employer.

Apprentices can start their apprenticeship at any time.

We are working with employers in Essex, Suffolk and Kent and some London Boroughs and welcome enquiries from all employers.

Courses offered

View all 5 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Public service operational delivery officer (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

78% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location