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Training provider

SPAN TRAINING & DEVELOPMENT LIMITED

Employer reviews

Excellent (12 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 88% 12% 8
Communication with employers 88% 12% 8
Training facilities 29% 71% 7
Getting new apprentices started 80% 20% 5
Improving apprentice skills 100% 0% 5
Adapting to my needs 100% 0% 5
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 0% 100% 2

Apprentice reviews

Good (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 69% 31%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 54% 46%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 85% 15%

Provider overview

Span is an Independent Training Provider and has been a successful provider since 1983. We deliver apprenticeships in Hairdressing, and Professional Services, working nationally with all business’ sizes. Span have dedicated, sector-based, qualified trainers who work with you to develop your apprentice, with high quality and dedication. We are passionate about helping businesses grow and develop their staff, welcoming apprentices from all backgrounds and walks of life. Encouraging all to achieve their fullest potential. Our core client base now has the option of developing through a more diverse programme via our business arm ‘Leaders In Business Solutions’. This has allowed us to expand our offering into more corporate business sectors.

Apprenticeship training course

Customer service practitioner (level 2)

Apprenticeship location

Worcester, Worcestershire Remove location

SPAN TRAINING & DEVELOPMENT LIMITED’s training options

Head office 75.1 miles away

19-21 Chapel Street, Marlow, SL7 3HN

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
08455485100
Shortlisted

SPAN TRAINING & DEVELOPMENT LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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