Training provider

Waverley Training Services

Employer reviews

Excellent (34 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	89%	11%	28
Getting new apprentices started	92%	8%	24
Reporting on progress of apprentices	67%	33%	15
Improving apprentice skills	100%	0%	11
Initial assessment of apprentices	91%	9%	11
Working with small numbers of apprentices	100%	0%	8
Adapting to my needs	86%	14%	7
Providing the right training at the right time	100%	0%	5
Training facilities	50%	50%	2

Apprentice reviews

Good (7 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	57%	43%
Ensuring you understand the requirements of your end-point assessment	57%	43%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	86%	14%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	57%	43%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	57%	43%
Resolving any issues you have	71%	29%
Preparing you for success in your future career	71%	29%

Provider overview

Waverley Training Service (WTS) are a "not for surplus" division of Waverley Borough Council and have been delivering qualifications since 1983. Our apprenticeships are delivered within the workplace, or remotely. We work with employers in the delivery of the qualifications to current staff and recruitment of new apprentices. Being part of an award-winning council, we have years of experience in delivering qualifications to Local Government, NHS Trusts, Multi-nationals, Charities and SME's.

Courses offered

View all 9 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Assistant accountant (level 3)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Operations manager (level 5)

Professional accounting or taxation technician (level 4)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

86% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location