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Training provider

Waverley Training Services

Employer reviews

Excellent (34 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 89% 11% 28
Getting new apprentices started 92% 8% 24
Reporting on progress of apprentices 67% 33% 15
Improving apprentice skills 100% 0% 11
Initial assessment of apprentices 91% 9% 11
Working with small numbers of apprentices 100% 0% 8
Adapting to my needs 86% 14% 7
Providing the right training at the right time 100% 0% 5
Training facilities 50% 50% 2

Apprentice reviews

Not yet reviewed

Provider overview

Waverley Training Service (WTS) are a "not for surplus" division of Waverley Borough Council and have been delivering qualifications since 1983. Our apprenticeships are delivered within the workplace, or remotely. We work with employers in the delivery of the qualifications to current staff and recruitment of new apprentices. Being part of an award-winning council, we have years of experience in delivering qualifications to Local Government, NHS Trusts, Multi-nationals, Charities and SME's.

Apprenticeship training course

Customer service practitioner (level 2)

86% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

Waverley Training Services’s training options

Head office

The Burys, Godalming, GU7 1HR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01252725872
Shortlisted

Waverley Training Services is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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