Training provider

YEOVIL COLLEGE

Employer reviews

Excellent (141 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	66%	34%	112
Getting new apprentices started	83%	17%	70
Reporting on progress of apprentices	46%	54%	59
Improving apprentice skills	78%	22%	54
Providing the right training at the right time	78%	22%	50
Initial assessment of apprentices	73%	27%	41
Training facilities	78%	22%	36
Adapting to my needs	83%	17%	35
Working with small numbers of apprentices	88%	12%	17

Apprentice reviews

Good (60 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	82%	18%
Providing accessible training resources	82%	18%
Balancing online learning with classroom-based training to suit your apprenticeship	88%	12%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	92%	8%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	85%	15%
Resolving any issues you have	87%	13%
Preparing you for success in your future career	85%	15%

Provider overview

Yeovil College's Employer Engagement team is on hand to help you identify a suitable apprenticeship standard, match potential apprentices to the role and support you through all aspects of the onboarding process. Throughout the apprenticeship, a Business Training and Partnerships Co-ordinator will work with you, and Assessors will carry out regular reviews with you and your apprentice. Yeovil College currently provides apprenticeship training to over 1000 apprentices and is recognised as a Top 50 Apprenticeships Provider in both the 2021 2022 and 2022 2023 academic years by RateMyApprenticeship Best Training Providers. For more information, please contact our Employer Engagement team on 01935 845392.

Courses offered

View all 48 courses offered by this provider

Select a course to view locations, training options and contact details.

Advanced and creative hair professional (level 3)

Aerospace engineer (level 6)

Assistant accountant (level 3)

Barbering professional (level 2)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Chef de partie (level 3)

Commis chef (level 2)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Dental nurse (GDC 2023) (level 3)

Dental nurse (integrated) (level 3)

Dental technician (integrated) (level 5)

Domestic electrician (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Electro-mechanical engineer (level 6)

Engineering manufacturing technician (level 4)

Engineering technician (level 3)

Fire emergency and security systems technician (level 3)

Furniture finisher (level 2)

Furniture making operative (level 2)

Hairdressing professional (level 2)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Improvement practitioner (level 4)

Information communications technician (level 3)

Information manager (level 4)

Installation and maintenance electrician (level 3)

Laboratory technician (level 3)

Lean manufacturing operative (level 2)

Learning and skills teacher (level 5)

Machining technician (level 3)

Manufacturing engineer (degree) (level 6)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Network engineer (level 4)

Operations manager (level 5)

Oral health practitioner (level 4)

Plumbing and domestic heating technician (level 3)

Professional accounting or taxation technician (level 4)

Property maintenance operative (level 2)

Software developer (level 4)

Sports coach (level 4)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

100% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

YEOVIL COLLEGE’s training options

Head office 110.1 miles away

Mudford Road, Yeovil, BA21 4DR

• available At apprentice’s workplace
• not available Day release
• not available Block release

Contact this provider about this course

• Email: apprenticeships@yeovil.ac.uk
• Telephone: 01935845392
• Website: https://www.yeovil.ac.uk/apprenticeships/

Shortlisted

YEOVIL COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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