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Training provider

WEIR TRAINING LIMITED

Employer reviews

Excellent (34 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 73% 27% 22
Getting new apprentices started 93% 7% 15
Working with small numbers of apprentices 87% 13% 15
Adapting to my needs 86% 14% 14
Improving apprentice skills 90% 10% 10
Reporting on progress of apprentices 50% 50% 10
Initial assessment of apprentices 100% 0% 9
Providing the right training at the right time 62% 38% 8
Training facilities 0% 100% 3

Apprentice reviews

Excellent (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 92% 8%
Ensuring you understand the requirements of your end-point assessment 85% 15%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 85% 15%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 92% 8%
Giving you relevant training that helps you perform your job better 69% 31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 69% 31%

Provider overview

In May 2018, Weir Training were graded as an 'Outstanding' Ofsted Grade 1 Provider across all areas of inspection. Weir Training based in Chobham, Surrey has been a leading work based training provider throughout the South East since May 2000. We provide apprenticeships and specialist training for both existing staff and offer an apprenticeship recruitment service. At Weir Training we identify the individual employer needs and are responsive to these, by developing learning programmes to give direct benefit to both the employer organisation and the apprentice. We hold the view that any qualification programme must have a direct and measurable impact, to the employer organisation.

Apprenticeship training course

Customer service practitioner (level 2)

62% achievement rate (out of 70 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Worcester, Worcestershire Remove location

WEIR TRAINING LIMITED’s training options

Head office 91.8 miles away

Alpha 319, Chobham Business Centre, Chertsey Road, Chobham, GU24 8JB

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01932567626
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WEIR TRAINING LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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