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Training provider


Employer reviews

Good (165 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 46% 54% 127
Reporting on progress of apprentices 26% 74% 91
Getting new apprentices started 92% 8% 61
Providing the right training at the right time 76% 24% 54
Improving apprentice skills 86% 14% 49
Working with small numbers of apprentices 94% 6% 47
Initial assessment of apprentices 82% 18% 34
Adapting to my needs 53% 47% 32
Training facilities 78% 22% 32

Apprentice reviews

Not yet reviewed

Provider overview

Warrington & Vale Royal College is one of the largest further education colleges in Cheshire and has two campuses located in Warrington and Winsford.

Offering vocational and technical qualifications, apprenticeships and adult part-time, higher education, professional and leisure courses, students benefit from a varied curriculum, state-of-the-art facilities and exceptional resources. 

The college works with over 500 employers locally and regionally, providing students with first-rate industry placement opportunities and equipping them with key employability skills.

At Warrington & Vale Royal College we value the individual achievements of all students and aim to provide every student with the opportunity to reach their full potential.

Courses offered

View all 38 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced carpentry and joinery (level 3)
Assistant accountant (level 3)
Assistant practitioner (health) (level 5)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Coaching professional (level 5)
Construction quantity surveying technician (level 4)
Construction site supervisor (level 4)
Customer service practitioner (level 2)
Data technician (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering design and draughtsperson (level 3)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering technician (level 3)
Hair professional (level 2)
HR consultant partner (level 5)
HR support (level 3)
Information communications technician (level 3)
Installation electrician and maintenance electrician (level 3)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Lean manufacturing operative (level 2)
Maintenance and operations engineering technician (level 3)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Network engineer (level 4)
Operations or departmental manager (level 5)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Professional accounting or taxation technician (level 4)
Science manufacturing technician (level 3)
Senior healthcare support worker (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

75% pass rate (out of 60 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

Winwick Road Campus, Winwick Road, Warrington, WA2 8QA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check WARRINGTON & VALE ROYAL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course


WARRINGTON & VALE ROYAL COLLEGE is 1 of 445 training providers for Customer service practitioner (level 2).

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