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Training provider

WARRINGTON & VALE ROYAL COLLEGE

Employer reviews

Good (165 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 46% 54% 127
Reporting on progress of apprentices 26% 74% 91
Getting new apprentices started 92% 8% 61
Providing the right training at the right time 76% 24% 54
Improving apprentice skills 86% 14% 49
Working with small numbers of apprentices 94% 6% 47
Initial assessment of apprentices 82% 18% 34
Adapting to my needs 53% 47% 32
Training facilities 78% 22% 32

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 73% 27%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 82% 18%

Provider overview

Warrington & Vale Royal College is one of the largest further education colleges in Cheshire and has two campuses located in Warrington and Winsford.

Offering vocational and technical qualifications, apprenticeships and adult part-time, higher education, professional and leisure courses, students benefit from a varied curriculum, state-of-the-art facilities and exceptional resources. 

The college works with over 500 employers locally and regionally, providing students with first-rate industry placement opportunities and equipping them with key employability skills.

At Warrington & Vale Royal College we value the individual achievements of all students and aim to provide every student with the opportunity to reach their full potential.

Courses offered

View all 35 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

75% pass rate (out of 60 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

WARRINGTON & VALE ROYAL COLLEGE’s training options

Head office

Winwick Road Campus, Winwick Road, Warrington, WA2 8QA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check WARRINGTON & VALE ROYAL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01925494271
Shortlisted

WARRINGTON & VALE ROYAL COLLEGE is 1 of 452 training providers for Customer service practitioner (level 2).

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