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Training provider

TYNE NORTH TRAINING LIMITED

Employer reviews

Good (45 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 61% 39% 36
Reporting on progress of apprentices 48% 52% 25
Initial assessment of apprentices 84% 16% 19
Getting new apprentices started 88% 12% 17
Adapting to my needs 56% 44% 16
Providing the right training at the right time 77% 23% 13
Improving apprentice skills 67% 33% 6
Working with small numbers of apprentices 100% 0% 6
Training facilities 67% 33% 6

Apprentice reviews

Good (8 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

Provider overview

We have over 40 years' experience of delivering engineering apprenticeships. We work with many different types and sizes of employer organisations in Tyne and Wear, Northumberland and County Durham.

We also deliver business administration apprenticeships in a range of different organisations.

We maintain strong working relationships with employers providing them with support for candidate recruitment and apprenticeship delivery for effective apprenticeship programmes.

Apprentices Supporting apprentices to achieve their full potential is our primary concern.

Our experienced team of delivery staff provide apprentices ongoing support throughout all stages of their apprenticeship.

Courses offered

View all 7 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

61% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

TYNE NORTH TRAINING LIMITED’s training options

Head office 279.5 miles away

Embleton Avenue, Wallsend, NE28 9NJ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0191 262 6860
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TYNE NORTH TRAINING LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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