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Training provider

ASPIRE TRAINING TEAM LIMITED

Employer reviews

Excellent (19 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 86% 14% 14
Reporting on progress of apprentices 82% 18% 11
Improving apprentice skills 80% 20% 10
Providing the right training at the right time 89% 11% 9
Getting new apprentices started 78% 22% 9
Initial assessment of apprentices 80% 20% 5
Adapting to my needs 80% 20% 5
Working with small numbers of apprentices 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

Excellent (54 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 72% 28%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 85% 15%

Provider overview

With over 20 years experience in training and education and recognised by Ofsted as Good (2017), Aspire Training Team is the South West’s leading apprenticeship training provider for Early Years & Childcare with a complimentary suite of Business Skills courses and apprenticeships, including business administration, customer service and leadership and management.

We host a number of government funding contracts which allow us to provide Level 1 Study Programmes, Levels 2 to 5 apprenticeships, Functional Skills and Level 2 and 3 Certificates all fully funded. In addition we have further qualifications available privately or via the Advanced Learner Loan plus an expansive collection of CPD accredited online short courses.

Apprenticeship training course

Customer service practitioner (level 2)

58% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

ASPIRE TRAINING TEAM LIMITED’s training options

Head office 121 miles away

3 Wollaston Road, Bournemouth, BH6 4AR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01202551553
Shortlisted

ASPIRE TRAINING TEAM LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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