Training provider

SURREY COUNTY COUNCIL

Employer reviews

Excellent (2 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	2
Providing the right training at the right time	100%	0%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

Good (11 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	64%	36%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	64%	36%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	64%	36%
Taking into account your previous learning	64%	36%
Giving you relevant training that helps you perform your job better	55%	45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	82%	18%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	82%	18%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	73%	27%

Provider overview

Surrey Adult Learning is a Surrey County Council service delivering apprenticeships since 2017. We provide apprenticeships in Business Administration, Customer Service and Team Leader Supervisor in Surrey and surrounds.

Our team of Trainer Assessors and Tutors have many years experience in their industry areas and in work based training, having worked with a wide range of employers. We offer employers a bespoke service tailored to the needs of their organisation and employees.

We can train both new and existing staff members where their development needs can be supported by an apprenticeship. We work with City & Guilds, NCFE & ILM to offer apprenticeships which give your employees a recognised qualification and or apprenticeship standard.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Coaching professional (level 5)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Emergency contact handler (level 3)

Operational firefighter (level 3)

Operations manager (level 5)

Outdoor activity instructor (level 3)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

65% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location