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Training provider

STRAIGHT A TRAINING LIMITED

Employer reviews

Excellent (49 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 69% 31% 35
Reporting on progress of apprentices 36% 64% 25
Getting new apprentices started 83% 17% 24
Providing the right training at the right time 95% 5% 22
Initial assessment of apprentices 92% 8% 12
Adapting to my needs 100% 0% 12
Improving apprentice skills 70% 30% 10
Working with small numbers of apprentices 89% 11% 9

Apprentice reviews

Excellent (75 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 95% 5%
Providing accessible training resources 96% 4%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 89% 11%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 96% 4%
Resolving any issues you have 96% 4%
Preparing you for success in your future career 93% 7%

Provider overview

Straight A Training is based in Hampshire, providing specialist training in Management, Business, Hospitality, Marketing and Facilities Management. We have been providing apprenticeship training and support in partnership with employers for over 20 years.

We provide a bespoke all inclusive service which is specifically tailored to both individual and organisations needs. We have a team of expert tutors who all hold appropriate occupational qualifications, as well as relevant teaching awards.

Apprenticeship training course

Customer service practitioner (level 2)

30% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location

STRAIGHT A TRAINING LIMITED’s training options

Head office 54.6 miles away

Unit 4, Danehill City Limits, Lower Earley, Reading, RG6 4UP

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01276469020
Shortlisted

STRAIGHT A TRAINING LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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