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Find apprenticeship training for your apprentice

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Training provider

STOCKTON-ON-TEES BOROUGH COUNCIL

Employer reviews

Good (11 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 38% 62% 8
Getting new apprentices started 100% 0% 4
Reporting on progress of apprentices 50% 50% 4
Initial assessment of apprentices 100% 0% 3
Providing the right training at the right time 100% 0% 2
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1

Apprentice reviews

Not yet reviewed

Provider overview

Stockton Learning and Skills Service is rated as a 'good' provider (OFSTED, 2018). We hold the MATRIX accreditation for high quality information, advice and guidance and are successful in moving learners on to further education, training and employment. We deliver across all parts of the Stockton Borough and work with a range of partners to ensure all courses offer progression opportunities. We are very proud of our learners' achievements and the positive impact we have on our communities.

Courses offered

View all 11 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)
Business administrator (level 3)
Customer service practitioner (level 2)
Early years educator (level 3)
Early years practitioner (level 2)
Lead adult care worker (level 3)
Lead practitioner in adult care (level 4)
Library, information and archive services assistant (level 3)
Operations manager (level 5)
Teacher (level 6)
Team leader (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

67% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

STOCKTON-ON-TEES BOROUGH COUNCIL’s training options

Head office 146.7 miles away

Dunedin House, Colombia Drive, Thornaby, Stockton-On-Tees, TS17 6BJ

  • not available At apprentice’s workplace
  • available Day release: 149.8 miles away
  • not available Block release

Day release address

Billingham Community Centre, The Causeway, Billingham, Stockton on Tees, TS23 2DA

Contact this provider about this course

Email
learning.skills@stockton.gov.uk
Telephone
01642527916
Website
https://www.slss.ac.uk/apprenticeships/
Shortlisted

STOCKTON-ON-TEES BOROUGH COUNCIL is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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