Training provider

SPRINGBOARD SUNDERLAND TRUST

Employer reviews

Excellent (13 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	56%	44%	9
Providing the right training at the right time	67%	33%	6
Getting new apprentices started	100%	0%	6
Improving apprentice skills	50%	50%	4
Working with small numbers of apprentices	100%	0%	4
Initial assessment of apprentices	67%	33%	3
Reporting on progress of apprentices	33%	67%	3
Adapting to my needs	0%	100%	1
Training facilities	0%	100%	1

Apprentice reviews

Not yet reviewed

Provider overview

Springboard is a charity, established in 1975 our aim is to support development of sustainable communities, where people have the skills needed for work and life. Operating across the north east, with bases in Hartlepool, Peterlee, Sunderland, Hetton and Jarrow. We hold Investor in People, Matrix Award for Information, Advice & Guidance AG and Disability Confident Symbol User.

We are proud of our apprentices and provide quality teaching, learning and assessment experiences.

Local employers value the contribution our apprentices make to their business, one saying the outstanding support and training from Springboard as well as their own individual dedication and professionalism has proven them to be invaluable members of our staff team.

Courses offered

View all 12 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Beauty therapist (level 2)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Lead adult care worker (level 3)

Retail team leader (level 3)

Retailer (level 2)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

41% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

stevenage, hertfordshire Remove location

This training provider does not offer Customer service practitioner (level 2) at the apprenticeship location.

There are 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

Contact this provider about this course

• Email: contact@springboard-ne.org
• Telephone: 0300 003 7073
• Website: https://www.springboard-ne.org.uk/

Shortlisted

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