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Training provider

SOUTH DEVON COLLEGE

Employer reviews

Excellent (187 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 144
Reporting on progress of apprentices 41% 59% 108
Getting new apprentices started 81% 19% 86
Providing the right training at the right time 68% 32% 57
Improving apprentice skills 71% 29% 55
Training facilities 93% 7% 54
Adapting to my needs 68% 32% 41
Initial assessment of apprentices 79% 21% 38
Working with small numbers of apprentices 89% 11% 36

Apprentice reviews

Good (23 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 74% 26%
Providing accessible training resources 96% 4%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 74% 26%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 83% 17%

Provider overview

Here at the College, everything we do is built around your experience as a student and helping you make the most of your time with us. We have an unwavering passion for learning, and pride ourselves in delivering excellent programmes of study. We offer a wide range of apprenticeships in various sectors, including, childcare, management, hairdressing, marine and much more. It is important to remember that you must be employed for the period of the apprenticeship for 30 hours or more a week, aged 16+, and not in full-time education.

Courses offered

View all 57 courses offered by this provider

Select a course to view locations, training options and contact details.

Academic professional (level 7)
Adult care worker (level 2)
Advanced carpentry and joinery (level 3)
Assessor coach (level 4)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Beauty therapist (level 2)
Boatbuilder (level 3)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chartered legal executive (level 6)
Chartered manager (degree) (level 6)
Children, young people and families practitioner (level 4)
Civil engineering site management (degree) (level 6)
Community activator coach (level 2)
Community sport and health officer (level 3)
Composites technician (level 3)
Content creator (level 3)
Customer service practitioner (level 2)
Data analyst (level 4)
Digital marketer (level 3)
Fisher (level 2)
Gas engineering operative (level 3)
General welder (arc processes) (level 2)
Hair professional (level 2)
Healthcare assistant practitioner (level 5)
Healthcare support worker (level 2)
Hearing aid dispenser (level 5)
Hospitality manager (level 4)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR consultant partner (level 5)
HR support (level 3)
Installation electrician and maintenance electrician (level 3)
Lead adult care worker (level 3)
Learning mentor (level 3)
Marine engineer (level 3)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Network engineer (level 4)
Nursing associate (NMC 2018) (level 5)
Operations or departmental manager (level 5)
Outdoor activity instructor (level 3)
Painter and decorator (level 2)
Paralegal (level 3)
Personal trainer (level 3)
Pest control technician (level 2)
Plasterer (level 2)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Roofer (level 2)
Software developer (level 4)
Team leader or supervisor (level 3)
Technician scientist (level 5)
Utilities engineering technician (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

73% pass rate (out of 50 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

SOUTH DEVON COLLEGE’s training options

Head office

Vantage Point, Long Road, Paignton, TQ4 7EJ

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check SOUTH DEVON COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
08000 380 123
Shortlisted

SOUTH DEVON COLLEGE is 1 of 448 training providers for Customer service practitioner (level 2).

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