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Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Employer reviews

Good (172 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 140
Reporting on progress of apprentices 48% 52% 93
Getting new apprentices started 80% 20% 71
Providing the right training at the right time 66% 34% 56
Improving apprentice skills 79% 21% 56
Working with small numbers of apprentices 87% 13% 53
Initial assessment of apprentices 71% 29% 52
Adapting to my needs 67% 33% 48
Training facilities 44% 56% 9

Apprentice reviews

Good (135 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 74% 26%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 79% 21%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 70% 30%

Provider overview

Helping you to Grow and Develop your Workforce

We provide tailored recruitment, learning and development solutions to help you grow and develop your existing workforce. By assessing your business needs we will provide the right people and the most effective training methods to meet your requirements.

A History of Success

500k People Trained

Over 30 Years Trading

8000 Organisations Supported Each Year

OfStEd Grade 2 - Good

Seetec Skills

Our specialist team, delivering nationwide, offers a unique service, both to the employer and apprentice, by delivering inspiring training and bespoke customer service.

We tailor our packages by listening to the Employer and providing support, guidance and content to enhance employee and business performance.

Apprenticeship training course

Customer service practitioner (level 2)

58% achievement rate (out of 120 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED’s training options

Head office 194.1 miles away

75-77 Main Road, Hockley, SS5 4RG

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
07860 924 122
Shortlisted

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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