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Training provider

S & B AUTOMOTIVE ACADEMY LIMITED

Employer reviews

Excellent (49 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 35
Providing the right training at the right time 91% 9% 22
Reporting on progress of apprentices 71% 29% 21
Training facilities 84% 16% 19
Adapting to my needs 78% 22% 18
Getting new apprentices started 79% 21% 14
Improving apprentice skills 82% 18% 11
Initial assessment of apprentices 75% 25% 8
Working with small numbers of apprentices 67% 33% 3

Apprentice reviews

Excellent (33 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 94% 6%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 97% 3%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 97% 3%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 97% 3%

Provider overview

S&B Automotive Academy, a grade 2 'Good' Ofsted provider, is distinguished for its national delivery of specialised automotive training. Our programmes span essential disciplines within the automotive sector, supported by advanced workshops at our state-of-the-art campus. Additionally, we offer apprenticeships in Business Administration, Customer Service, and Management, providing a wide array of professional development opportunities. S&B Automotive Academy is committed to innovation and responsiveness to industry trends, ensuring our training remains relevant and our learners are well-prepared for their careers.

Apprenticeship training course

Customer service practitioner (level 2)

71% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

S & B AUTOMOTIVE ACADEMY LIMITED’s training options

Head office

Princess Street, Bedminster, Bristol, BS3 4AG

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check S & B AUTOMOTIVE ACADEMY LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0117 953 3001
Shortlisted

S & B AUTOMOTIVE ACADEMY LIMITED is 1 of 406 training providers for Customer service practitioner (level 2).

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