Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Employer reviews

Excellent (7 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	50%	50%	6
Reporting on progress of apprentices	80%	20%	5
Getting new apprentices started	100%	0%	4
Improving apprentice skills	100%	0%	3
Providing the right training at the right time	100%	0%	2
Working with small numbers of apprentices	50%	50%	2
Initial assessment of apprentices	50%	50%	2
Training facilities	100%	0%	2

Apprentice reviews

Excellent (13 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

Provider overview

Protocol Consultancy Services was established as a Training Provider in 1996. We are an approved Work Based Training Provider for The Education and Skills Funding Agency. (PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd). Work undertaken is mainly in the Midlands area, through government funding although we are prepared to travel anywhere in the UK should it be necessary for the delivery of apprenticeships and advanced apprenticeships. We also undertake consultancy work in management and skills training. We have developed our own virtual learning environment that allows access from anywhere to provide a remote learning option.

Courses offered

View all 14 courses offered by this provider

Select a course to view locations, training options and contact details.

Assessor coach (level 4)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital support technician (level 3)

HR support (level 3)

Learning and development practitioner (level 3)

Learning and skills teacher (level 5)

Learning mentor (level 3)

Multi-channel marketer (level 3)

Operations manager (level 5)

People professional (level 5)

Supply chain warehouse operative (level 2)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

61% achievement rate (out of 40 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Derby, Derbyshire Remove location