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Training provider

MILLBROOK MANAGEMENT SERVICES LIMITED

Employer reviews

Excellent (14 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 71% 29% 7
Getting new apprentices started 100% 0% 7
Providing the right training at the right time 100% 0% 5
Reporting on progress of apprentices 100% 0% 5
Improving apprentice skills 100% 0% 4
Initial assessment of apprentices 100% 0% 4
Working with small numbers of apprentices 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

Excellent (23 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 96% 4%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 96% 4%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 96% 4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 96% 4%
Preparing you for success in your future career 100% 0%

Provider overview

Prostart is committed to developing people and believes training should be designed around the individual. This involves providing interactive programmes combining theory and practical work to support your training needs.

We have experience of working across a wide range of businesses. We draw upon the expertise and experience of our training personnel to ensure that programmes are designed to fully meet your needs.

We also offer organisational needs analysis, a recruitment service for apprenticeships and bespoke training courses

Apprenticeship training course

Customer service practitioner (level 2)

56% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

CB24 5NN Remove location

MILLBROOK MANAGEMENT SERVICES LIMITED’s training options

Head office 67 miles away

Trent Valley Business Centre, 28 High Street, Long Eaton, Nottingham, NG10 1LL

  • available At apprentice’s workplace
  • available Day release: 65.8 miles away
  • not available Block release

Day release address

Nottingham, Nottingham, NG1 5LB

Contact this provider about this course

Telephone
01159468182
Shortlisted

MILLBROOK MANAGEMENT SERVICES LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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