Training provider

ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED

Employer reviews

Excellent (93 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	63%	37%	62
Reporting on progress of apprentices	46%	54%	46
Getting new apprentices started	77%	23%	43
Providing the right training at the right time	83%	17%	35
Initial assessment of apprentices	80%	20%	30
Adapting to my needs	72%	28%	29
Improving apprentice skills	90%	10%	20
Training facilities	79%	21%	19
Working with small numbers of apprentices	100%	0%	16

Provider overview

Established in 1982, we are an award winning social enterprise, a proud winner of the Queens Award 2017, providing apprenticeships to over 700 people per year, working with over 1600 businesses.

You will benefit from:

• A dedicated Account Manager conducting a full needs analysis to tailor the apprenticeship programme to meet your organisational priorities and to support you throughout the process
• The apprentice having regular contact with their key worker who is an industry trained and highly qualified tutor/assessor
• The apprentice gaining an industry recognised qualification, enhancing their skills to improve business performance

PM Training works in true partnership with the employer, providing openness and accountability

Apprenticeship training course

Customer service practitioner (level 2)

75% pass rate (out of 90 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED’s training options

Head office

Atlas Works, College Road, Shelton, Stoke-On-Trent, ST1 4DQ

• available At apprentice’s workplace
• not available Day release
• not available Block release

Apprenticeship location

Check ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

• Email: enquiries@achievetraining.org.uk
• Telephone: 01782279121
• Website: https://www.achievetraining.org.uk/apprenticeships/business-and-management/level-2-customer-service-practitioner

Shortlisted

ACHIEVE TRAINING (STAFFORDSHIRE) LIMITED is 1 of 457 training providers for Customer service practitioner (level 2).

View training providers for this course

View all 15 courses offered by this provider

Select a course to view locations, training options and contact details.

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Customer service practitioner (level 2)

Customer service specialist (level 3)

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Housing and property management (level 3)

Housing and property management assistant (level 2)

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Property maintenance operative (level 2)

Senior housing and property management (level 4)

Team leader or supervisor (level 3)