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Training provider


Employer reviews

Excellent (132 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 64% 36% 98
Reporting on progress of apprentices 39% 61% 72
Getting new apprentices started 91% 9% 65
Providing the right training at the right time 82% 18% 57
Initial assessment of apprentices 88% 12% 34
Adapting to my needs 93% 7% 29
Working with small numbers of apprentices 100% 0% 28
Improving apprentice skills 80% 20% 25
Training facilities 100% 0% 6

Apprentice reviews

Not yet reviewed

Provider overview

Poultec Training has established a reputation for delivering high quality, industry specific training on a regional and national basis. This has only been possible by having high calibre, knowledgeable staff and excellent resources.Poultec remains competitive by ensuring that we not only meet but exceed the expectations of the companies that we work with.

We believe that by helping you recruit and train an apprentice/trainee, we are helping you prepare your business for the future. We ensure that our training programmes give apprentices and trainees the right skills for your business.We deliver training in the following sectors: Agriculture, Business & Administration, Butchery, Contact Centre, Customer Service, Engineering, Hair & Beauty,Hospitality, IT, Management, Manufacture, Retail, Warehousing.

Apprenticeship training course

Customer service practitioner (level 2)

90% pass rate (out of 100 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check POULTEC TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

01362 850983

POULTEC TRAINING LIMITED is 1 of 449 training providers for Customer service practitioner (level 2).

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