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Training provider

PORTSMOUTH CITY COUNCIL

Employer reviews

Excellent (9 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 88% 12% 8
Reporting on progress of apprentices 50% 50% 6
Improving apprentice skills 100% 0% 4
Working with small numbers of apprentices 100% 0% 3
Getting new apprentices started 100% 0% 2
Initial assessment of apprentices 0% 100% 2
Adapting to my needs 100% 0% 2

Apprentice reviews

Not yet reviewed

Provider overview

Portsmouth City Council's Community Learning Service provides apprenticeship training.

Our team of assessors have a wide range of experience in the field of business administration and customer service. Together with the support of dedicated functional skills tutors we are able to offer a quality service to enable apprentices to achieve their apprenticeship.

As an experienced provider we are able to work closely with employers and provide ongoing support throughout the apprenticeship.

We are able to support with recruitment and selection if applicable.

We offer a bespoke service that can be tailored to suit business needs.

Apprenticeship training course

Customer service practitioner (level 2)

75% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

PORTSMOUTH CITY COUNCIL’s training options

Head office

Civic Offices, Guildhall Square, Portsmouth, PO1 2BG

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check PORTSMOUTH CITY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
02392 621860
Shortlisted

PORTSMOUTH CITY COUNCIL is 1 of 422 training providers for Customer service practitioner (level 2).

View training providers for this course

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