Training provider

PILOT IMS LIMITED

Employer reviews

Good (7 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Improving apprentice skills	100%	0%	5
Working with small numbers of apprentices	100%	0%	5
Providing the right training at the right time	100%	0%	4
Communication with employers	25%	75%	4
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	0%	100%	2
Getting new apprentices started	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

Good (5 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	60%	40%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	60%	40%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	80%	20%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	60%	40%
Preparing you for success in your future career	80%	20%

Provider overview

We are a successful training provider with over 20 yrs experience delivering training. Ofsted inspection - Nov 23 Good and Outstanding for Adult Education.

We work closely with employers to deliver individualised and flexible apprenticeship programmes that meet the needs of both employee and employer and maximise efficiency to create business and individual personal growth.

Our current sectors are Lean Manufacturing, Improvement Technician, Leadership & Management and Business Administration. Our training is delivered by experienced practitioners, who are highly competent and motivated to deliver an excellent service. Our approach includes regular check-ins and proactive communications, to support apprentices through their learning journey.

Courses offered

View all 8 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Food and drink process operator (level 2)

Improvement technician (level 3)

Lean manufacturing operative (level 2)

Operations manager (level 5)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

100% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location