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Training provider

INSPIRE EDUCATION GROUP

Employer reviews

Good (190 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 43% 57% 142
Reporting on progress of apprentices 32% 68% 109
Getting new apprentices started 77% 23% 94
Providing the right training at the right time 70% 30% 66
Improving apprentice skills 65% 35% 48
Initial assessment of apprentices 67% 33% 46
Training facilities 75% 25% 40
Working with small numbers of apprentices 82% 18% 33
Adapting to my needs 55% 45% 33

Apprentice reviews

Good (23 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 65% 35%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 57% 43%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 74% 26%
Resolving any issues you have 65% 35%
Preparing you for success in your future career 78% 22%

Provider overview

Inspire Education Group is a successful provider of further and higher education with two main campuses in Cambridgeshire and Lincolnshire. The Group also delivers specialist commercial training for employers locally, regionally and nationally. We seek to transform the lives of our students and apprentices, preparing each for their next step, whatever that might be. We support employers to develop their people and their organisations. We will continue to create and nurture long-term, strategic partnerships that support us in responding to the needs of our different communities, contributing to the social and economic prosperity, growth and aspiration of our locales, and building the resilience of our Group.

Courses offered

View all 40 courses offered by this provider

Select a course to view locations, training options and contact details.

Accountancy or taxation professional (level 7)
Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Assistant accountant (level 3)
Barbering professional (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chartered legal executive (level 6)
Community activator coach (level 2)
Community sport and health officer (level 3)
Craft bricklayer (level 3)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Domestic electrician (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering fitter (level 3)
Engineering technician (level 3)
Gas engineering operative (level 3)
General welder (arc processes) (level 2)
Hairdressing professional (level 2)
Heavy vehicle service and maintenance technician (level 3)
Installation and maintenance electrician (level 3)
IT solutions technician (level 3)
Lead adult care worker (level 3)
Machining technician (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Multi-channel marketer (level 3)
Operations or departmental manager (level 5)
Paralegal (level 3)
Payroll administrator (level 3)
Plumbing and domestic heating technician (level 3)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Sports coach (level 4)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

43% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

INSPIRE EDUCATION GROUP’s training options

Head office

Park Crescent, Peterborough, PE1 4DZ

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check INSPIRE EDUCATION GROUP’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01780 484300
Shortlisted

INSPIRE EDUCATION GROUP is 1 of 422 training providers for Customer service practitioner (level 2).

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