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Training provider

PARAGON EDUCATION & SKILLS LIMITED

Employer reviews

Excellent (353 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 68% 32% 272
Getting new apprentices started 90% 10% 193
Reporting on progress of apprentices 47% 53% 182
Providing the right training at the right time 68% 32% 116
Improving apprentice skills 72% 28% 98
Working with small numbers of apprentices 86% 14% 93
Adapting to my needs 77% 23% 87
Initial assessment of apprentices 67% 33% 78
Training facilities 29% 71% 34

Apprentice reviews

Good (607 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 79% 21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 78% 22%

Provider overview

Paragon Skills is a leading Grade 2, Good, Ofsted rated national training provider delivering first-class apprenticeship programmes across a variety of sectors including; Adult Care, Childcare and Education, Hair and Beauty, Customer Experience, Automotive and Marine, Leadership and Management and Accountancy.

We deliver high-quality apprenticeship programmes and employers will receive customised programmes that fit their unique business to drive their strategy, whilst learning plans are tailored to each individual apprentice's needs. All programmes contain the essential elements expected from an apprenticeship and will lead to an industry-wide recognised qualification.

Courses offered

View all 36 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

33% achievement rate (out of 80 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

RG19 West Berkshire Remove location

PARAGON EDUCATION & SKILLS LIMITED’s training options

Head office 52.2 miles away

Station Approach, Ashley Road, Bournemouth, BH1 4NB

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0800 783 2545
Shortlisted

PARAGON EDUCATION & SKILLS LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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