Training provider

THE NORTHUMBERLAND COUNCIL

Employer reviews

Good (4 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	25%	75%	4
Getting new apprentices started	25%	75%	4
Providing the right training at the right time	50%	50%	2
Adapting to my needs	50%	50%	2
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

Excellent (14 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	86%	14%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	93%	7%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	93%	7%
Preparing you for success in your future career	86%	14%

Provider overview

The Northumberland Learning and Skills Service has an excellent track record of offering a range of quality apprenticeship frameworks to support specific needs to your business and we can assist your business to recruit apprentices by offering the following services:

Arranging to meet with you to discuss your requirements.
Identifying the appropriate apprenticeship for your business.
Assisting with free design and advertising of your apprenticeship vacancies.
Identifying appropriate apprenticeship candidates for your business through our screening process.
Supporting you throughout the apprenticeship programme.
Providing outstanding apprenticeship training and support.

Courses offered

View all 22 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Business administrator (level 3)

Children, young people and families practitioner (level 4)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Hospitality team member (level 2)

Installation and maintenance electrician (level 3)

Interior systems installer (level 2)

Lead adult care worker (level 3)

Metal fabricator (level 3)

Non-destructive testing (NDT) operator (level 2)

Non-destructive testing engineering technician (level 3)

Operations manager (level 5)

Pipe welder (level 3)

Plasterer (level 2)

Plate welder (level 3)

Production chef (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Welder (level 2)

Apprenticeship training course

Customer service practitioner (level 2)

76% achievement rate (out of 40 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location