Training provider

NORFOLK COUNTY COUNCIL

Employer reviews

Good (24 reviews)

Employer review details

Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement

Communication with employers(selected by 20 employers)
35%65%
Getting new apprentices started(selected by 14 employers)
86%14%
Providing the right training at the right time(selected by 10 employers)
70%30%
Reporting on progress of apprentices(selected by 10 employers)
40%60%
Adapting to my needs(selected by 8 employers)
62%38%
Improving apprentice skills(selected by 7 employers)
86%14%
Initial assessment of apprentices(selected by 7 employers)
71%29%
Working with small numbers of apprentices(selected by 4 employers)
100%0%
Training facilities(selected by 4 employers)
25%75%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	35%	65%	20
Getting new apprentices started	86%	14%	14
Providing the right training at the right time	70%	30%	10
Reporting on progress of apprentices	40%	60%	10
Adapting to my needs	62%	38%	8
Improving apprentice skills	86%	14%	7
Initial assessment of apprentices	71%	29%	7
Working with small numbers of apprentices	100%	0%	4
Training facilities	25%	75%	4

Apprentice reviews

Good (85 reviews)

Apprentice review details

Change to table and accessible view

Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement

Communication

Communicating clearly with you
80%20%
Ensuring you understand the requirements of your end-point assessment
81%19%

Organisation

Organising well-structured training
81%19%
Providing accessible training resources
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship
76%24%
Taking into account your previous learning
81%19%
Giving you relevant training that helps you perform your job better
84%16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
84%16%

Support

Helping you learn new skills and develop existing ones
87%13%
Supporting you and your apprenticeship
84%16%
Resolving any issues you have
88%12%
Preparing you for success in your future career
85%15%

Change to graph view

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	81%	19%
Providing accessible training resources	82%	18%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	81%	19%
Giving you relevant training that helps you perform your job better	84%	16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	84%	16%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	87%	13%
Supporting you and your apprenticeship	84%	16%
Resolving any issues you have	88%	12%
Preparing you for success in your future career	85%	15%

Provider overview

Norfolk County Council Adult Learning proudly serves employers throughout Norfolk, Suffolk, and Cambridgeshire, from sole traders to multinational corporations. As an OFSTED-rated 'Good' provider and the recipient of the TES Adult Education Provider of the Year Award 2021, we guarantee that your apprentices will receive top-quality training. Our Workforce Development Advisors will support your business throughout the entire process, ensuring a seamless and effective experience. For more information, please contact us directly.

Courses offered

View all 25 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assessor coach (level 4)

Assistant accountant (level 3)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital support technician (level 3)

Early intervention practitioner (level 4)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Emergency contact handler (level 3)

HR support (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Library, information and archive services assistant (level 3)

Multi-channel marketer (level 3)

Operational firefighter (level 3)

Operations manager (level 5)

Property maintenance operative (level 2)

Specialist teaching assistant (level 5)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

46% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

clerkenwell, greater london Remove location