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This provider offers these training options for this course.
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to view what options are available in your location and distances from your location to the training options.
Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice’s workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice’s workplace in your location.
Day release
One day a week at the provider's location.
169 King Street, Norwich, Norfolk, NR1 1QW
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
14
apprentices have completed this course and taken their end-point assessment with this provider since 2020
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Poor
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 25 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
50%50%
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
50%
50%
2
Communication with employers
50%
50%
2
Getting new apprentices started
0%
100%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(5 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 5 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 5 apprentices)
80%20%
Providing accessible training resources(selected by 5 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
100%0%
Taking into account your previous learning(selected by 5 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
80%20%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 5 apprentices)
100%0%
Resolving any issues you have(selected by 5 apprentices)
100%0%
Preparing you for success in your future career(selected by 5 apprentices)
100%0%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
80%
20%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Poor(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
0%100%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
0%
100%
1
Initial assessment of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(25 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 25 apprentices)
72%28%
Ensuring you understand the requirements of your end-point assessment(selected by 25 apprentices)
64%36%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 25 apprentices)
64%36%
Providing accessible training resources(selected by 25 apprentices)
76%24%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 25 apprentices)
72%28%
Taking into account your previous learning(selected by 25 apprentices)
72%28%
Giving you relevant training that helps you perform your job better(selected by 25 apprentices)
68%32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 25 apprentices)
80%20%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 25 apprentices)
72%28%
Supporting you and your apprenticeship(selected by 25 apprentices)
72%28%
Resolving any issues you have(selected by 25 apprentices)
72%28%
Preparing you for success in your future career(selected by 25 apprentices)
68%32%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
72%
28%
Ensuring you understand the requirements of your end-point assessment
64%
36%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
64%
36%
Providing accessible training resources
76%
24%
Balancing online learning with classroom-based training to suit your apprenticeship
72%
28%
Taking into account your previous learning
72%
28%
Giving you relevant training that helps you perform your job better
68%
32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
72%
28%
Supporting you and your apprenticeship
72%
28%
Resolving any issues you have
72%
28%
Preparing you for success in your future career
68%
32%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(6 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
75%25%
Communication with employers(selected by 6 employers)
33%67%
Getting new apprentices started(selected by 3 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 3 employers)
67%33%
Adapting to my needs(selected by 2 employers)
50%50%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
4
Communication with employers
33%
67%
6
Getting new apprentices started
100%
0%
3
Improving apprentice skills
100%
0%
2
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
67%
33%
3
Adapting to my needs
50%
50%
2
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(55 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 55 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 55 apprentices)
87%13%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 55 apprentices)
89%11%
Providing accessible training resources(selected by 55 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 55 apprentices)
76%24%
Taking into account your previous learning(selected by 55 apprentices)
84%16%
Giving you relevant training that helps you perform your job better(selected by 55 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 55 apprentices)
85%15%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 55 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 55 apprentices)
87%13%
Resolving any issues you have(selected by 55 apprentices)
95%5%
Preparing you for success in your future career(selected by 55 apprentices)
91%9%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
87%
13%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
89%
11%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
84%
16%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
85%
15%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
87%
13%
Resolving any issues you have
95%
5%
Preparing you for success in your future career
91%
9%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(10 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
50%50%
Communication with employers(selected by 8 employers)
38%62%
Getting new apprentices started(selected by 6 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
67%33%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 5 employers)
100%0%
Reporting on progress of apprentices(selected by 6 employers)
33%67%
Adapting to my needs(selected by 5 employers)
60%40%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
50%
50%
2
Communication with employers
38%
62%
8
Getting new apprentices started
100%
0%
6
Improving apprentice skills
67%
33%
3
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
100%
0%
5
Reporting on progress of apprentices
33%
67%
6
Adapting to my needs
60%
40%
5
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 3 employers)
33%67%
Getting new apprentices started(selected by 3 employers)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
33%
67%
3
Getting new apprentices started
100%
0%
3
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Adapting to my needs
100%
0%
1
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(24 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 10 employers)
70%30%
Communication with employers(selected by 20 employers)
35%65%
Getting new apprentices started(selected by 14 employers)
86%14%
Improving apprentice skills(selected by 7 employers)
86%14%
Working with small numbers of apprentices(selected by 4 employers)
100%0%
Initial assessment of apprentices(selected by 7 employers)
71%29%
Reporting on progress of apprentices(selected by 10 employers)
40%60%
Adapting to my needs(selected by 8 employers)
62%38%
Training facilities(selected by 4 employers)
25%75%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
70%
30%
10
Communication with employers
35%
65%
20
Getting new apprentices started
86%
14%
14
Improving apprentice skills
86%
14%
7
Working with small numbers of apprentices
100%
0%
4
Initial assessment of apprentices
71%
29%
7
Reporting on progress of apprentices
40%
60%
10
Adapting to my needs
62%
38%
8
Training facilities
25%
75%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(85 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 85 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 85 apprentices)
81%19%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 85 apprentices)
81%19%
Providing accessible training resources(selected by 85 apprentices)
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 85 apprentices)
76%24%
Taking into account your previous learning(selected by 85 apprentices)
81%19%
Giving you relevant training that helps you perform your job better(selected by 85 apprentices)
84%16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 85 apprentices)
84%16%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 85 apprentices)
87%13%
Supporting you and your apprenticeship(selected by 85 apprentices)
84%16%
Resolving any issues you have(selected by 85 apprentices)
88%12%
Preparing you for success in your future career(selected by 85 apprentices)
85%15%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
81%
19%
Providing accessible training resources
82%
18%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
81%
19%
Giving you relevant training that helps you perform your job better
84%
16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
84%
16%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
Norfolk County Council Adult Learning proudly serves employers throughout Norfolk, Suffolk, and Cambridgeshire, from sole traders to multinational corporations. As an OFSTED-rated 'Good' provider and the recipient of the TES Adult Education Provider of the Year Award 2021, we guarantee that your apprentices will receive top-quality training. Our Workforce Development Advisors will support your business throughout the entire process, ensuring a seamless and effective experience. For more information, please contact us directly.