Training provider

NORFOLK COUNTY COUNCIL

Employer reviews

Good (33 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	41%	59%	27
Getting new apprentices started	100%	0%	18
Reporting on progress of apprentices	25%	75%	16
Providing the right training at the right time	67%	33%	15
Adapting to my needs	75%	25%	12
Initial assessment of apprentices	73%	27%	11
Improving apprentice skills	88%	12%	8
Working with small numbers of apprentices	100%	0%	6
Training facilities	17%	83%	6

Apprentice reviews

Good (43 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	81%	19%
Ensuring you understand the requirements of your end-point assessment	84%	16%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	91%	9%
Providing accessible training resources	95%	5%
Balancing online learning with classroom-based training to suit your apprenticeship	79%	21%
Taking into account your previous learning	88%	12%
Giving you relevant training that helps you perform your job better	91%	9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	84%	16%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	98%	2%
Preparing you for success in your future career	91%	9%

Provider overview

NCLS covers all employers across the whole of Norfolk, from single traders to multinational organisations. As an OFSTED rated good provider you can rest assured that your apprentices will be receiving some of the highest quality provision available. For further details please contact us directly using the details given.

Courses offered

View all 24 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assessor coach (level 4)

Assistant accountant (level 3)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital support technician (level 3)

Early intervention practitioner (level 4)

Early years educator (level 3)

Early years practitioner (level 2)

Hospitality team member (level 2)

HR support (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Learning and development practitioner (level 3)

Library, information and archive services assistant (level 3)

Marketing assistant (level 3)

Operations or departmental manager (level 5)

Professional accounting or taxation technician (level 4)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

81% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.