NEWCASTLE UPON TYNE CITY COUNCIL
Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||56%||44%||18|
|Getting new apprentices started||90%||10%||10|
|Initial assessment of apprentices||100%||0%||9|
|Providing the right training at the right time||100%||0%||6|
|Improving apprentice skills||100%||0%||6|
|Reporting on progress of apprentices||0%||100%||6|
|Working with small numbers of apprentices||100%||0%||5|
|Adapting to my needs||100%||0%||4|
Newcastle City Learning has provided adult learning within the city for many years. Our mission is to help people learn and achieve in a friendly and supportive environment. Within Newcastle City Council, Newcastle City Learning sits within the Education and Skills Division within the People Directorate. At the heart of the service is an ethos of supporting the people furthest away from the labour market in the city to develop their skills. Most provision is delivered and managed directly.
Newcastle City Learning offer professional training in a range of apprenticeship areas.
Our current offer includes office based, management, childcare, teaching and learning apprenticeships.
Delivering across the North East region we provide training and development for both new and existing staff at intermediate, advanced and higher levels.
View all 11 courses offered by this provider
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Customer service practitioner (level 2)
82% pass rate (out of 30 apprentices)
66% national average pass rate
Explain pass rate
NEWCASTLE UPON TYNE CITY COUNCIL’s training options
Civic Centre, Newcastle Upon Tyne, NE1 8QH
Check NEWCASTLE UPON TYNE CITY COUNCIL’s training options for the apprenticeship location.
Contact this provider about this course
- 0191 2773506
NEWCASTLE UPON TYNE CITY COUNCIL is 1 of 445 training providers for Customer service practitioner (level 2).