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Training provider

NOTTINGHAM COLLEGE

Employer reviews

Good (188 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 47% 53% 144
Reporting on progress of apprentices 26% 74% 98
Getting new apprentices started 81% 19% 79
Providing the right training at the right time 61% 39% 64
Initial assessment of apprentices 73% 27% 51
Training facilities 83% 17% 48
Improving apprentice skills 65% 35% 43
Adapting to my needs 63% 37% 27
Working with small numbers of apprentices 76% 24% 17

Apprentice reviews

Good (107 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 64% 36%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 63% 37%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 65% 35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 68% 32%
Preparing you for success in your future career 70% 30%

Provider overview

We believe that businesses develop and succeed through realising the potential of their employees. As one of Nottingham's largest apprenticeship providers, we are committed to helping organisations to maximise their skills through effective training.

We have expertise in a number of key sectors, including Engineering, Science, Business Management and Construction. Graded 'Good' by Ofsted, our services can be tailored to meet your needs through consultation with our specialist sector leads.

We can deliver either at the College, at your premises or at an external venue. Our flexible offer can include support from our specialised recruitment team to guide you through the process and find the candidate to best suit your needs.

Courses offered

View all 58 courses offered by this provider

Select a course to view locations, training options and contact details.

Accident repair technician (level 3)
Accounts or finance assistant (level 2)
Adult care worker (level 2)
Associate project manager (level 4)
Autocare technician (level 2)
Barbering professional (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Children, young people and families practitioner (level 4)
Civil engineering senior technician (level 4)
Civil engineering technician (level 3)
Commis chef (level 2)
Construction design and build technician (level 4)
Construction quantity surveying technician (level 4)
Construction site supervisor (level 4)
Construction support technician (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (integrated) (level 3)
Digital marketer (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Engineering design and draughtsperson (level 3)
Engineering fitter (level 3)
Hairdressing professional (level 2)
Healthcare support worker (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Lead practitioner in adult care (level 4)
Leader in adult care (level 5)
Machining technician (level 3)
Maintenance and operations engineering technician (level 3)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Motorcycle technician (repair and maintenance) (level 3)
Multi-channel marketer (level 3)
Operations manager (level 5)
Painter and decorator (level 2)
Pharmacy services assistant (level 2)
Pharmacy technician (integrated) (level 3)
Plasterer (level 2)
Plumbing and domestic heating technician (level 3)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Refrigeration air conditioning and heat pump engineering technician (level 3)
Retailer (level 2)
Senior healthcare support worker (level 3)
Senior production chef (level 3)
Teaching assistant (level 3)
Team leader (level 3)
Vehicle damage assessor (level 4)
Vehicle damage mechanical, electrical and trim (MET) technician (level 3)
Vehicle damage paint technician (level 3)
Vehicle damage panel technician (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

55% achievement rate (out of 90 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location

NOTTINGHAM COLLEGE’s training options

Head office 149.7 miles away

Adams Building, Stoney Street, Nottingham, NG1 1NG

  • not available At apprentice’s workplace
  • available Day release: 149.7 miles away
  • not available Block release

Day release address

Adams Building, Stoney Street, Nottingham, Nottinghamshire, NG1 1NG

Contact this provider about this course

Telephone
01159457260
Shortlisted

NOTTINGHAM COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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