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Training provider

NELSON AND COLNE COLLEGE

Employer reviews

Good (84 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 63
Reporting on progress of apprentices 36% 64% 44
Getting new apprentices started 78% 22% 40
Providing the right training at the right time 76% 24% 25
Improving apprentice skills 67% 33% 21
Initial assessment of apprentices 82% 18% 17
Working with small numbers of apprentices 87% 13% 15
Adapting to my needs 73% 27% 15
Training facilities 64% 36% 14

Apprentice reviews

Good (18 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 61% 39%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 78% 22%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 78% 22%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 89% 11%

Provider overview

Why choose Nelson and Colne College for your Apprenticeship?

Our Apprenticeship success rates are amongst the best in the UK.

We work with many top employers from across East Lancashire who are seeking their company's next star.

Our apprentices are given the very best guidance and support throughout their Apprenticeship programme to help them to achieve their ambitions.

If you are not quite ready for an apprenticeship, we will work with you to help you develop these skills and your qualifications to progress.

We have an extremely high success rate for our apprentices being kept on into full-time employment - some of our students now even run their own businesses and take on their own apprentices.

Apprenticeship training course

Customer service practitioner (level 2)

47% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

NELSON AND COLNE COLLEGE’s training options

Head office

Scotland Road, Nelson, BB9 7YT

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check NELSON AND COLNE COLLEGE’s training options for the apprenticeship location.

Shortlisted

NELSON AND COLNE COLLEGE is 1 of 422 training providers for Customer service practitioner (level 2).

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