Training provider

MIDDLESBROUGH COLLEGE

UKPRN 10004344

Customer service practitioner (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Day release One day a week at the provider's location.	The Stamp Exchange, Westgate Road, Newcastle Upon Tyne, Tyne and Wear, NE1 1SA

Course achievements and participation

Achievements

50%

of apprentices (10 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 50% did not pass or left the course before taking the assessment.

63.7% national achievement rate

Participation

97

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 17 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 32 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	0%	100%	1
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 14 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 14 apprentices)

  71%29%

• Providing accessible training resources(selected by 14 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

  86%14%

• Taking into account your previous learning(selected by 14 apprentices)

  79%21%

• Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 14 apprentices)

  79%21%

• Supporting you and your apprenticeship(selected by 14 apprentices)

  93%7%

• Resolving any issues you have(selected by 14 apprentices)

  79%21%

• Preparing you for success in your future career(selected by 14 apprentices)

  86%14%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	71%	29%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	86%	14%
Taking into account your previous learning	79%	21%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	93%	7%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	86%	14%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (17 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  92%8%

• Communication with employers(selected by 15 employers)

  73%27%

• Getting new apprentices started(selected by 10 employers)

  80%20%

• Improving apprentice skills(selected by 4 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 8 employers)

  50%50%

• Training facilities(selected by 3 employers)

  67%33%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	92%	8%	13
Communication with employers	73%	27%	15
Getting new apprentices started	80%	20%	10
Improving apprentice skills	100%	0%	4
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	50%	50%	2
Reporting on progress of apprentices	50%	50%	8
Training facilities	67%	33%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (32 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 32 apprentices)

  75%25%

• Ensuring you understand the requirements of your end-point assessment(selected by 32 apprentices)

  84%16%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 32 apprentices)

  72%28%

• Providing accessible training resources(selected by 32 apprentices)

  91%9%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 32 apprentices)

  78%22%

• Taking into account your previous learning(selected by 32 apprentices)

  88%12%

• Giving you relevant training that helps you perform your job better(selected by 32 apprentices)

  84%16%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 32 apprentices)

  91%9%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 32 apprentices)

  81%19%

• Supporting you and your apprenticeship(selected by 32 apprentices)

  91%9%

• Resolving any issues you have(selected by 32 apprentices)

  91%9%

• Preparing you for success in your future career(selected by 32 apprentices)

  88%12%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	84%	16%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	72%	28%
Providing accessible training resources	91%	9%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	88%	12%
Giving you relevant training that helps you perform your job better	84%	16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	91%	9%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	81%	19%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	91%	9%
Preparing you for success in your future career	88%	12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (22 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 12 employers)

  83%17%

• Communication with employers(selected by 15 employers)

  87%13%

• Getting new apprentices started(selected by 15 employers)

  60%40%

• Improving apprentice skills(selected by 7 employers)

  57%43%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 5 employers)

  80%20%

• Reporting on progress of apprentices(selected by 10 employers)

  60%40%

• Adapting to my needs(selected by 5 employers)

  40%60%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	12
Communication with employers	87%	13%	15
Getting new apprentices started	60%	40%	15
Improving apprentice skills	57%	43%	7
Working with small numbers of apprentices	100%	0%	2
Initial assessment of apprentices	80%	20%	5
Reporting on progress of apprentices	60%	40%	10
Adapting to my needs	40%	60%	5
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (42 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 42 apprentices)

  76%24%

• Ensuring you understand the requirements of your end-point assessment(selected by 42 apprentices)

  79%21%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 42 apprentices)

  74%26%

• Providing accessible training resources(selected by 42 apprentices)

  93%7%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 42 apprentices)

  74%26%

• Taking into account your previous learning(selected by 42 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 42 apprentices)

  88%12%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 42 apprentices)

  88%12%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 42 apprentices)

  93%7%

• Supporting you and your apprenticeship(selected by 42 apprentices)

  86%14%

• Resolving any issues you have(selected by 42 apprentices)

  86%14%

• Preparing you for success in your future career(selected by 42 apprentices)

  88%12%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	74%	26%
Providing accessible training resources	93%	7%
Balancing online learning with classroom-based training to suit your apprenticeship	74%	26%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	86%	14%
Preparing you for success in your future career	88%	12%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (56 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 12 employers)

  83%17%

• Communication with employers(selected by 37 employers)

  84%16%

• Getting new apprentices started(selected by 21 employers)

  76%24%

• Improving apprentice skills(selected by 20 employers)

  75%25%

• Working with small numbers of apprentices(selected by 12 employers)

  92%8%

• Initial assessment of apprentices(selected by 13 employers)

  77%23%

• Reporting on progress of apprentices(selected by 19 employers)

  47%53%

• Adapting to my needs(selected by 14 employers)

  71%29%

• Training facilities(selected by 13 employers)

  92%8%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	12
Communication with employers	84%	16%	37
Getting new apprentices started	76%	24%	21
Improving apprentice skills	75%	25%	20
Working with small numbers of apprentices	92%	8%	12
Initial assessment of apprentices	77%	23%	13
Reporting on progress of apprentices	47%	53%	19
Adapting to my needs	71%	29%	14
Training facilities	92%	8%	13

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 5 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 5 apprentices)

  100%0%

• Providing accessible training resources(selected by 5 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  80%20%

• Taking into account your previous learning(selected by 5 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  100%0%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  100%0%

• Resolving any issues you have(selected by 5 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 5 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (61 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 9 employers)

  67%33%

• Communication with employers(selected by 41 employers)

  63%37%

• Getting new apprentices started(selected by 22 employers)

  95%5%

• Improving apprentice skills(selected by 14 employers)

  86%14%

• Working with small numbers of apprentices(selected by 17 employers)

  94%6%

• Initial assessment of apprentices(selected by 15 employers)

  73%27%

• Reporting on progress of apprentices(selected by 33 employers)

  30%70%

• Adapting to my needs(selected by 10 employers)

  60%40%

• Training facilities(selected by 15 employers)

  93%7%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	9
Communication with employers	63%	37%	41
Getting new apprentices started	95%	5%	22
Improving apprentice skills	86%	14%	14
Working with small numbers of apprentices	94%	6%	17
Initial assessment of apprentices	73%	27%	15
Reporting on progress of apprentices	30%	70%	33
Adapting to my needs	60%	40%	10
Training facilities	93%	7%	15

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (157 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 46 employers)

  83%17%

• Communication with employers(selected by 109 employers)

  74%26%

• Getting new apprentices started(selected by 69 employers)

  80%20%

• Improving apprentice skills(selected by 46 employers)

  76%24%

• Working with small numbers of apprentices(selected by 33 employers)

  94%6%

• Initial assessment of apprentices(selected by 36 employers)

  75%25%

• Reporting on progress of apprentices(selected by 71 employers)

  41%59%

• Adapting to my needs(selected by 29 employers)

  62%38%

• Training facilities(selected by 33 employers)

  88%12%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	83%	17%	46
Communication with employers	74%	26%	109
Getting new apprentices started	80%	20%	69
Improving apprentice skills	76%	24%	46
Working with small numbers of apprentices	94%	6%	33
Initial assessment of apprentices	75%	25%	36
Reporting on progress of apprentices	41%	59%	71
Adapting to my needs	62%	38%	29
Training facilities	88%	12%	33

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (93 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 93 apprentices)

  76%24%

• Ensuring you understand the requirements of your end-point assessment(selected by 93 apprentices)

  85%15%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 93 apprentices)

  74%26%

• Providing accessible training resources(selected by 93 apprentices)

  94%6%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 93 apprentices)

  77%23%

• Taking into account your previous learning(selected by 93 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 93 apprentices)

  87%13%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 93 apprentices)

  91%9%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 93 apprentices)

  87%13%

• Supporting you and your apprenticeship(selected by 93 apprentices)

  89%11%

• Resolving any issues you have(selected by 93 apprentices)

  87%13%

• Preparing you for success in your future career(selected by 93 apprentices)

  88%12%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	85%	15%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	74%	26%
Providing accessible training resources	94%	6%
Balancing online learning with classroom-based training to suit your apprenticeship	77%	23%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	87%	13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	91%	9%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	87%	13%
Supporting you and your apprenticeship	89%	11%
Resolving any issues you have	87%	13%
Preparing you for success in your future career	88%	12%

Contact this training provider

• Registered address: Dock Street, Middlesbrough, TS2 1AD
• Email: info@northernskills.co.uk
• Telephone: 03453 40 40 40
• Website: https://www.northernskills.co.uk/contact-us

Training provider overview and courses delivered

View 75 courses delivered by this training provider

Select a course to view location, training options and contact details

• Network engineer (level 4)
• Software developer (level 4)
• Installation and maintenance electrician (level 3)
• Laboratory technician (level 3)
• Science manufacturing technician 2014 (level 3)
• Property maintenance operative (level 2)
• Science industry maintenance technician (level 3)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Dental nurse (integrated) (level 3)
• Infrastructure technician (level 3)
• Engineering design technician (level 3)
• Commis chef (level 2)
• Welder (level 2)
• Hospitality team member (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Supply chain operator (level 2)
• Supply chain warehouse operative (level 2)
• Professional accounting or taxation technician (level 4)
• Customer service practitioner (level 2)
• Assistant accountant (level 3)
• Hospitality supervisor (level 3)
• Senior production chef (level 3)
• Maintenance and operations engineering technician (level 3)
• Senior healthcare support worker (level 3)
• Software development technician (level 3)
• Hairdressing professional (level 2)
• Engineering technician (level 3)
• Chef de partie (level 3)
• Content creator (level 3)
• Building services engineering technician 2022 (level 3)
• Project controls technician (level 3)
• Business administrator (level 3)
• Civil engineering technician (level 3)
• Engineering construction pipefitter (level 3)
• Plumbing and domestic heating technician (level 3)
• School business professional (level 4)
• Improvement technician (level 3)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Science manufacturing process operative (level 2)
• Civil engineering senior technician (level 4)
• Customer service specialist (level 3)
• Autocare technician (level 2)
• Bricklayer (level 2)
• Teaching assistant (level 3)
• Children, young people and families practitioner (level 4)
• Marketing executive (level 4)
• Engineering operative (level 2)
• Beauty therapist (level 2)
• Production chef (level 2)
• Engineering fitter (level 3)
• Metal fabricator (level 3)
• Early years educator (level 3)
• Digital support technician (level 3)
• Network cable installer (level 3)
• Construction quantity surveying technician (level 4)
• Wood product manufacturing operative (level 2)
• Marketing assistant (level 3)
• Plate welder (level 3)
• Pipe welder (level 3)
• Accounts or finance assistant (level 2)
• Lean manufacturing operative (level 2)
• Construction design and build technician (level 4)
• Construction site supervisor (level 4)
• Engineering manufacturing technician (level 4)
• Cyber security technician (level 3)
• Advanced beauty therapist (level 3)
• Data technician (level 3)
• Information communications technician (level 3)
• Audiovisual technician (level 5)
• Machining technician (level 3)
• Multi-channel marketer (level 3)
• Process industry manufacturing technician (level 3)
• Dental nurse (GDC 2023) (level 3)

Middlesbrough College (with Northern Skills and TTE) is an apprenticeships provider, working with over 1000 businesses in the North East and Yorkshire. Our specialist team of industry trained professionals deliver apprenticeships across the North East including Newcastle, Gateshead, Middlesbrough, Durham and North Yorkshire. We offer an extensive range of apprenticeships including engineering, dental nursing, accountancy, leadership and management, customer service, manufacturing, digital and many more.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for MIDDLESBROUGH COLLEGE .

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MIDDLESBROUGH COLLEGE is 1 of 379 training providers for Customer service practitioner (level 2).

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