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Training provider

MCARTHUR DEAN TRAINING LIMITED

Employer reviews

Excellent (52 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 37
Reporting on progress of apprentices 60% 40% 25
Providing the right training at the right time 75% 25% 24
Getting new apprentices started 90% 10% 21
Improving apprentice skills 86% 14% 14
Adapting to my needs 82% 18% 11
Working with small numbers of apprentices 100% 0% 8
Initial assessment of apprentices 100% 0% 7
Training facilities 75% 25% 4

Apprentice reviews

Not yet reviewed

Provider overview

McArthur Dean Training has been delivering work based learning within the Humber region for over 20 years. We currently offer apprenticeship training Intermediate (level 2), Advanced (Level 3) and Higher (Levels 4 and 5) in Accountancy (AAT), Business Administration, Management, Team Leading and Customer Service.

We have offices and training centres based in Hull, Scunthorpe and Grimsby and work with over 250 employers across the region.

We have been awarded a Grade 2 (good) by Ofsted across all areas of our provision.

Apprenticeship training course

Customer service practitioner (level 2)

55% achievement rate (out of 60 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Bristol, Bristol Remove location

MCARTHUR DEAN TRAINING LIMITED’s training options

Head office 184.6 miles away

Old Custom House, Market Place, Hull, HU1 1RS

  • available At apprentice’s workplace
  • available Day release: 168.7 miles away
  • not available Block release

Day release address

The Bellwood Suite, Park Square, Laneham Street, SCUNTHORPE, DN15 6JH

Contact this provider about this course

Telephone
01482 210093 or 01724 848283
Shortlisted

MCARTHUR DEAN TRAINING LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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