Training provider

LINCOLN COLLEGE

Employer reviews

Good (166 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	55%	45%	134
Getting new apprentices started	78%	22%	91
Reporting on progress of apprentices	32%	68%	90
Providing the right training at the right time	69%	31%	54
Initial assessment of apprentices	75%	25%	52
Improving apprentice skills	73%	27%	51
Training facilities	78%	22%	37
Adapting to my needs	66%	34%	35
Working with small numbers of apprentices	94%	6%	34

Apprentice reviews

Good (56 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	73%	27%
Ensuring you understand the requirements of your end-point assessment	64%	36%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	70%	30%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	66%	34%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	68%	32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	79%	21%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	80%	20%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	73%	27%

Provider overview

At Lincoln College Group we pride ourselves on being business-led, listening to your needs and shaping our apprenticeship training to meet them. We have been delivering apprenticeships for 130 years and have a true understanding of how to train highly skilled and productive apprentices to meet your needs. We work with more than 1,200 private and public sector employers across the UK, ranging from small firms to FTSE 100 companies. Our training spans most sectors and our flexibility to build bespoke apprenticeships, delivered in innovative ways means we can find the right fit for you. Our business advisors provide free training needs and workforce planning consultancy to help you identify current staff who can benefit from apprenticeship training. And if you need to recruit new apprentices, they will advertise, recruit and even interview the candidates on your behalf.

Courses offered

View all 74 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Advanced beauty therapist (level 3)

Assistant accountant (level 3)

Beauty therapist (level 2)

Bespoke furniture maker (level 3)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Chartered manager (degree) (level 6)

Civil engineering senior technician (level 4)

Civil engineering technician (level 3)

Coaching professional (level 5)

Commis chef (level 2)

Construction quantity surveying technician (level 4)

Construction site supervisor (level 4)

Construction support technician (level 3)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Cyber security technologist (2021) (level 4)

Data analyst (level 4)

Dental nurse (integrated) (level 3)

Digital marketer (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Electrical, electronic product service and installation engineer (level 3)

Engineering fitter (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Event assistant (level 3)

Fire emergency and security systems technician (level 3)

Furniture manufacturer (level 2)

Gas engineering operative (level 3)

Hairdressing professional (level 2)

Healthcare support worker (level 2)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Information communications technician (level 3)

Installation and maintenance electrician (level 3)

Large goods vehicle (LGV) driver C + E (level 2)

Lead adult care worker (level 3)

Leader in adult care (level 5)

Learning and skills teacher (level 5)

Leisure duty manager (level 3)

Leisure team member (level 2)

Low carbon heating technician (level 3)

Machining technician (level 3)

Maintenance and operations engineering technician (level 3)

Marketing assistant (level 3)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Multi-channel marketer (level 3)

Operations manager (level 5)

Painter and decorator (level 2)

Passenger transport driver - bus and coach or tram (level 2)

People professional (level 5)

Personal trainer (level 3)

Plasterer (level 2)

Plumbing and domestic heating technician (level 3)

Procurement and supply assistant (level 3)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Property maintenance operative (level 2)

Retail manager (level 4)

Retail team leader (level 3)

Safety, health and environment technician (level 3)

Senior healthcare support worker (level 3)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Trade supplier (level 2)

Apprenticeship training course

Customer service practitioner (level 2)

67% achievement rate (out of 40 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

LINCOLN COLLEGE’s training options

Head office 77.2 miles away

Monks Road, Lincoln, LN2 5HQ

• available At apprentice’s workplace (national)
• not available Day release
• not available Block release

Contact this provider about this course

• Email: employers@lincolncollege.ac.uk
• Telephone: 01522 876285
• Website: https://www.lincolncollege.ac.uk/employers

Shortlisted

LINCOLN COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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