Training provider

THELIGHTBULB LTD

Employer reviews

Good (68 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	54%	46%	46
Reporting on progress of apprentices	39%	61%	36
Getting new apprentices started	84%	16%	25
Improving apprentice skills	85%	15%	20
Providing the right training at the right time	61%	39%	18
Initial assessment of apprentices	76%	24%	17
Adapting to my needs	82%	18%	11
Working with small numbers of apprentices	100%	0%	11
Training facilities	83%	17%	6

Provider overview

TheLightBulb is a private training provider based in Basildon operating throughout Essex & its borders. Retaining Ofsted good status in October 19 we are committed to delivering a good service to all our apprentices & employers. Our highly qualified staff with up to date industry experience use their knowledge effectively to enhance apprentices learning & develop excellent rapport with apprentices & employers. We set ambitious targets & expect our apprentices to achieve & become valuable staff members.

We currently deliver apprenticeship standards across a number of sectors & are developing programmes in additional industry sectors. Please get in touch if you would like us to support your organisation or research apprenticeship options.

Apprenticeship training course

Customer service practitioner (level 2)

61% pass rate (out of 80 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

THELIGHTBULB LTD’s training options

Head office

Edison House 2-3, Paycocke Road, Basildon, SS14 3DP

• available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check THELIGHTBULB LTD’s training options for the apprenticeship location.

Contact this provider about this course

• Email: info@thelightbulb.net
• Telephone: 01268 270648
• Website: http://www.thelightbulbapprenticeships.com/apprenticeships/apprenticeships/customer-service/

Shortlisted

THELIGHTBULB LTD is 1 of 458 training providers for Customer service practitioner (level 2).

View training providers for this course

View all 19 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

HR support (level 3)

Improvement practitioner (level 4)

Improvement technician (level 3)

Junior content producer (level 3)

Lead adult care worker (level 3)

Leader in adult care (level 5)

Learning and development consultant business partner (level 5)

Learning and development practitioner (level 3)

Operations or departmental manager (level 5)

Recruitment consultant (level 3)

Recruitment resourcer (level 2)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader or supervisor (level 3)