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Training provider

KENT COUNTY COUNCIL

Employer reviews

Good (114 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 62% 38% 76
Getting new apprentices started 84% 16% 58
Reporting on progress of apprentices 34% 66% 58
Improving apprentice skills 82% 18% 34
Initial assessment of apprentices 87% 13% 31
Providing the right training at the right time 58% 42% 26
Adapting to my needs 73% 27% 15
Working with small numbers of apprentices 83% 17% 12
Training facilities 20% 80% 10

Apprentice reviews

Not yet reviewed

Provider overview

Kent Training and Apprenticeships (KT&A) are a trusted provider of apprenticeships to public, private, not-for-profit, voluntary, and community sector organisations with over 30 years of experience. Programmes have been designed with feedback from employers, apprentices and partner agencies. We work with the employer to offer an individualised learning programme, to enable all apprentice's to achieve their full potential in their chosen role. We offer delivery in the work place along with classroom sessions in our centres across Kent.

Apprenticeship training course

Customer service practitioner (level 2)

65% pass rate (out of 140 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

KENT COUNTY COUNCIL’s training options

Head office

Units A-B London Road Trading Estate, London Road, Sittingbourne, ME10 1SX

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check KENT COUNTY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0800 731 4297
Shortlisted

KENT COUNTY COUNCIL is 1 of 449 training providers for Customer service practitioner (level 2).

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