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Training provider

IPS INTERNATIONAL LIMITED

Employer reviews

Good (163 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 52% 48% 111
Reporting on progress of apprentices 44% 56% 80
Getting new apprentices started 86% 14% 72
Providing the right training at the right time 70% 30% 66
Improving apprentice skills 71% 29% 51
Working with small numbers of apprentices 91% 9% 46
Adapting to my needs 75% 25% 36
Initial assessment of apprentices 82% 18% 34
Training facilities 82% 18% 34

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 82% 18%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 82% 18%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 73% 27%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 82% 18%

Provider overview

IPS International is a leading provider of training and consultancy and a specialist Traineeship and apprenticeship training provider in the South East of England. IPS apprenticeships is the strand of our company focusing on apprenticeship training and recruitment. We provide specialised training in; Engineering, Business, Digital, Care, Early Years, Teaching Training, Construction and Automotive. Our experienced staff are drawn from industry, successfully transferring a wide range of skills and knowledge. We embrace the principles of Equality, Diversity and Safeguarding. What we do: IPS offers a one stop shop from recruitment to qualified apprentice and we use a blended delivery model. Our OFSTED graded is Good.

Apprenticeship training course

Customer service practitioner (level 2)

77% pass rate (out of 50 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

Apprenticeship location

Canterbury, Kent Remove location

IPS INTERNATIONAL LIMITED’s training options

Head office

Northbank House, Sir Thomas Longley Road, Medway City Estate, Rochester, ME2 4DU

  • available At apprentice’s workplace
  • not available Day release
  • available Block release: 12.5 miles away

Block release address

Menzies Road, Whitfield, Dover, Kent, CT16 2HQ

Contact this provider about this course

Telephone
01634298808
Shortlisted

IPS INTERNATIONAL LIMITED is 1 of 453 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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