Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Employer reviews

Good (33 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	74%	26%	23
Getting new apprentices started	84%	16%	19
Reporting on progress of apprentices	50%	50%	16
Initial assessment of apprentices	82%	18%	11
Providing the right training at the right time	38%	62%	8
Adapting to my needs	100%	0%	8
Working with small numbers of apprentices	80%	20%	5
Training facilities	20%	80%	5
Improving apprentice skills	100%	0%	1

Apprentice reviews

Good (24 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	67%	33%
Providing accessible training resources	79%	21%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	79%	21%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	67%	33%

Provider overview

ITS Group is the holding company of Independent Training College and Independent Training Services, collectively to deliver end to end training, development solutions for individuals and industry. As a registered charity we have been delivering training to support employers and individuals for over 35 years. An e-portfolio system (OneFile) and individually-tailored visits from Training Managers ensure all apprentices make progression and are supported throughout their learning journey. ITS can assist employers with recruitment of new apprentices as well as the development of current staff. ITS holds Ofsted Good since October 2017 Matrix standard since September 2017. Investors in People Gold since April 2016.

Courses offered

View all 28 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assistant accountant (level 3)

Associate project manager (level 4)

Business administrator (level 3)

Children, young people and families manager (level 5)

Children, young people and families practitioner (level 4)

Cleaning hygiene operative (level 2)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

IT technical salesperson (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Marketing executive (level 4)

Multi-channel marketer (level 3)

Operations manager (level 5)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Recruitment consultant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

54% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Stafford, Staffordshire Remove location