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Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Employer reviews

Good (53 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 55% 45% 40
Reporting on progress of apprentices 31% 69% 32
Getting new apprentices started 89% 11% 27
Initial assessment of apprentices 87% 13% 15
Providing the right training at the right time 36% 64% 14
Adapting to my needs 85% 15% 13
Working with small numbers of apprentices 92% 8% 12
Training facilities 17% 83% 6
Improving apprentice skills 100% 0% 3

Apprentice reviews

Not yet reviewed

Provider overview

ITS Group is the holding company of Independent Training College and Independent Training Services, collectively to deliver end to end training, development solutions for individuals and industry. As a registered charity we have been delivering training to support employers and individuals for over 35 years. An e-portfolio system (OneFile) and individually-tailored visits from Training Managers ensure all apprentices make progression and are supported throughout their learning journey. ITS can assist employers with recruitment of new Apprentices as well as the development of current staff. ITS holds Ofsted Good since October 2017 Matrix standard since September 2017. Investors in People Gold since April 2016.

Apprenticeship training course

Customer service practitioner (level 2)

83% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

INDEPENDENT TRAINING SERVICES LIMITED’s training options

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check INDEPENDENT TRAINING SERVICES LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01226 295471
Shortlisted

INDEPENDENT TRAINING SERVICES LIMITED is 1 of 449 training providers for Customer service practitioner (level 2).

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