Training provider

HULL COLLEGE

Employer reviews

Good (88 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	51%	49%	67
Getting new apprentices started	77%	23%	43
Reporting on progress of apprentices	34%	66%	41
Providing the right training at the right time	68%	32%	28
Improving apprentice skills	71%	29%	28
Initial assessment of apprentices	73%	27%	22
Adapting to my needs	58%	42%	19
Training facilities	79%	21%	19
Working with small numbers of apprentices	82%	18%	17

Apprentice reviews

Poor (21 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	52%	48%
Ensuring you understand the requirements of your end-point assessment	57%	43%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	52%	48%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	48%	52%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	62%	38%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	62%	38%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	62%	38%
Preparing you for success in your future career	67%	33%

Provider overview

The HCUK Training team consists of experienced, qualified delivery professionals with extensive industrial experience. We aim to deliver a fully responsive tailored service in order to meet the needs of the business we work with. We offer a range of bespoke training solutions, along with apprenticeships across a range of key industries, which provide clear progression routes for individuals wishing to follow a work based learning pathway. All our training is completely flexible with a range of options for both accredited and unaccredited learning - we will be happy to discuss your individual requirements in order to tailor a package to suit your needs.

Courses offered

View all 42 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assistant accountant (level 3)

Autocare technician (level 2)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Civil engineering senior technician (level 4)

Civil engineering technician (level 3)

Content creator (level 3)

Craft bricklayer (level 3)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Dental nurse (integrated) (level 3)

Digital marketer (level 3)

Domestic electrician (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Engineering design and draughtsperson (level 3)

Engineering operative (level 2)

Engineering technician (level 3)

Groundworker (level 2)

Hospitality team member (level 2)

Installation and maintenance electrician (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Lean manufacturing operative (level 2)

Maintenance and operations engineering technician (level 3)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Multi-channel marketer (level 3)

Operations manager (level 5)

Painter and decorator (level 2)

Plasterer (level 2)

Plate welder (level 3)

Plumbing and domestic heating technician (level 3)

Senior healthcare support worker (level 3)

Teaching assistant (level 3)

Team leader (level 3)

Welder (level 2)

Apprenticeship training course

Customer service practitioner (level 2)

53% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

HULL COLLEGE’s training options

Head office 109.3 miles away

Queens Gardens, Wilberforce Drive, Hull, HU1 3DG

• available At apprentice’s workplace
• not available Day release
• not available Block release

Contact this provider about this course

• Email: Apprenticeships@HCUKTraining.co.uk
• Telephone: 03003302010
• Website: https://www.hcuktraining.co.uk/

Shortlisted

HULL COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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