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Training provider


Employer reviews

Good (80 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 76% 24% 63
Reporting on progress of apprentices 52% 48% 33
Getting new apprentices started 83% 17% 30
Providing the right training at the right time 81% 19% 27
Training facilities 83% 17% 24
Improving apprentice skills 81% 19% 21
Initial assessment of apprentices 80% 20% 15
Adapting to my needs 55% 45% 11
Working with small numbers of apprentices 70% 30% 10

Apprentice reviews

Not yet reviewed

Provider overview

Hull Training and Adult Education is a leading provider of quality education and training within the local community and across the Yorkshire and Humber region. We specialise in training, finding employment, giving advice and guidance for young people, the unemployed and those looking to develop their skills and career further. For over 35 years we have been working with employers to help industry to improve productivity by enriching employee skills and improving safety. We have successfully guided thousands of young people through their apprenticeships and provided vital training programmes to hundreds of employers.

Apprenticeship training course

Customer service practitioner (level 2)

81% pass rate (out of 60 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.


Head office

The Guildhall, Alfred Gelder Street, Hull, HU1 2AA

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check KINGSTON UPON HULL CITY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course


KINGSTON UPON HULL CITY COUNCIL is 1 of 442 training providers for Customer service practitioner (level 2).

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