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Training provider

HALESOWEN COLLEGE

Employer reviews

Good (35 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 35% 65% 26
Reporting on progress of apprentices 22% 78% 18
Getting new apprentices started 93% 7% 14
Providing the right training at the right time 60% 40% 10
Working with small numbers of apprentices 100% 0% 10
Training facilities 90% 10% 10
Adapting to my needs 75% 25% 8
Initial assessment of apprentices 43% 57% 7
Improving apprentice skills 75% 25% 4

Apprentice reviews

Not yet reviewed

Provider overview

Halesowen College has provided education and training in the West Midlands for over 50 years, specialising in high end technical skills. We pride ourselves on our ability to provide excellent customer service to both employers and learners, who benefit from the professionalism and support of our highly qualified and experienced staff. We offer a wide range of apprenticeships up to and including level 5, and can tailor training to specific job roles.

Our on site facilities include modern well equipped laboratories, industry standard IT facilities, salons and workshops.

Apprenticeship training course

Customer service practitioner (level 2)

70% achievement rate (out of 50 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

HALESOWEN COLLEGE’s training options

Head office 7.3 miles away

Whittingham Road, Halesowen, B63 3NA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0121 602 7784
Shortlisted

HALESOWEN COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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