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Training provider

SHEFFIELD CITY COUNCIL

Employer reviews

Good (16 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 38% 62% 16
Improving apprentice skills 78% 22% 9
Getting new apprentices started 75% 25% 8
Reporting on progress of apprentices 38% 62% 8
Providing the right training at the right time 100% 0% 4
Initial assessment of apprentices 75% 25% 4
Adapting to my needs 75% 25% 4
Training facilities 0% 100% 2
Working with small numbers of apprentices 100% 0% 1

Apprentice reviews

Not yet reviewed

Provider overview

Lifelong Learning and Skills provide a wide range of apprenticeships across its three training units, Red Tape Central, Construction Design Centre and Sheaf Training Centre.

Our team of tutor/assessors are industry professionals in their fields combined with having relevant teaching qualifications.

We offer apprenticeships in business administration, housing, customer services, hospitality and catering, food production, brick laying, carpentry, civils, painting and decorating, teaching and learning, childcare and health and social care.

We offer a bespoke service that can be tailored to meet your business need and our clients range from small to large businesses.

The service comprises of a dedicated account manager, tutor/assessor and assistance with recruitment where required.

Apprenticeship training course

Customer service practitioner (level 2)

64% achievement rate (out of 60 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Barnsley, South Yorkshire Remove location

SHEFFIELD CITY COUNCIL’s training options

Head office

Town Hall, Pinstone Street, Sheffield, S1 2HH

  • available At apprentice’s workplace
  • available Day release: 13 miles away
  • available Block release: 13 miles away

Day and block release address

Manor Lane, Sheffield, S2 1TR

Contact this provider about this course

Telephone
01142735958
Shortlisted

SHEFFIELD CITY COUNCIL is 1 of 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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