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Training provider

DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED

UKPRN 10002009

Customer service practitioner (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

Day release

One day a week at the provider's location.

Rands Lane Industrial Estate, Armthorpe, DONCASTER, SOUTH YORKSHIRE, DN3 3DY

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

9

apprentices have completed this course and taken their end-point assessment with this provider since 2022

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement

  • Providing the right training at the right time(selected by 1 employer)

    100%0%

  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%

  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (3 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement

  • Providing the right training at the right time(selected by 2 employers)

    100%0%

  • Communication with employers(selected by 2 employers)

    50%50%

  • Getting new apprentices started(selected by 2 employers)

    100%0%

  • Improving apprentice skills(selected by 1 employer)

    100%0%

  • Initial assessment of apprentices(selected by 1 employer)

    100%0%

  • Reporting on progress of apprentices(selected by 2 employers)

    0%100%

  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 2
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement

  • Providing the right training at the right time(selected by 3 employers)

    100%0%

  • Communication with employers(selected by 2 employers)

    50%50%

  • Getting new apprentices started(selected by 2 employers)

    100%0%

  • Improving apprentice skills(selected by 1 employer)

    100%0%

  • Initial assessment of apprentices(selected by 1 employer)

    100%0%

  • Reporting on progress of apprentices(selected by 3 employers)

    33%67%

  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 33% 67% 3
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

Contact this training provider

Registered address
Training Centre, Rands Lane, Armthorpe, Doncaster, DN3 3DY
Email
anne-mariepaterson@doncastergta.co.uk
Telephone
01302 832831
Website
https://www.doncastergta.co.uk/apprenticeships

Training provider overview and courses delivered

View 9 courses delivered by this training provider

Select a course to view location, training options and contact details

Doncaster, Rotherham and District Motor Trades GTA Ltd have been trading since 1972 and has grown over the years to become one, if not the largest, Specialist Transport, Logistics, Business Administration and Motor Trade Training Association Centre in South Yorkshire, with Training Centres in Doncaster and Sheffield. We provide apprenticeships and advanced apprenticeships in: Motor Vehicle Mechanics (Light Vehicle) Heavy Vehicle Mechanics, Body Repair, Vehicle Refinishing, Business Administration and Customer Service Training Programmes.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED .

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Shortlisted

DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED is 1 of 386 training providers for Customer service practitioner (level 2).

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