Training provider

DARLINGTON BOROUGH COUNCIL

Employer reviews

Excellent (8 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Getting new apprentices started	100%	0%	6
Providing the right training at the right time	100%	0%	4
Communication with employers	75%	25%	4
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	50%	50%	2
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

Excellent (6 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	83%	17%

Provider overview

The Learning & Skills Service is the external training arm of Darlington Borough Council offering apprenticeships in a range of sectors led by highly qualified and experienced tutors.

Employers will benefit from:

The latest technology used in class-room based study
High-tech workshops for development of practical skills
Industry expert tutors with many years experience
Bespoke and flexible training and assessment procedures to suit business needs
Full time Employer Engagement Officer and expert trainers on hand to answer any queries
Small, personable service

Grants may be available for employers taking on apprentices based within the Tees Valley Combined Authority (Terms and Conditions apply).

Courses offered

View all 27 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Associate project manager (level 4)

Business administrator (level 3)

Carpentry and joinery (level 2)

Children, young people and families practitioner (level 4)

Cleaning hygiene operative (level 2)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early intervention practitioner (level 4)

Early years educator (level 3)

Early years practitioner (level 2)

Furniture making operative (level 2)

Healthcare support worker (level 2)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Lean manufacturing operative (level 2)

Operations manager (level 5)

Safeguarding support officer (level 3)

Senior healthcare support worker (level 3)

Specialist teaching assistant (level 5)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader (level 3)

Wood product manufacturing operative (level 2)

Apprenticeship training course

Customer service practitioner (level 2)

59% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location