Training provider

CERT C.I.C.

Employer reviews

Excellent (5 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	4
Reporting on progress of apprentices	100%	0%	3
Providing the right training at the right time	100%	0%	2
Getting new apprentices started	100%	0%	2
Working with small numbers of apprentices	100%	0%	2
Improving apprentice skills	100%	0%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

Not yet reviewed

Provider overview

CERT Ltd is a Social Enterprise operating within the Humber and East Midlands region whose aims are to support individuals and organisations to develop and achieve their full potential.

CERT offer competitive conventional training packages, apprenticeships and work based learning solutions in key business areas: Management, Administration, Customer Service, Retail, Marketing and Digital Marketing. We work with employers to maximise training budgets by sourcing bursaries, grants and public funding opportunities that can co-fund your budget to drive greater value for money or stretch that budget to support more employees.

Courses offered

View all 8 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Fundraiser (level 3)

Learning mentor (level 3)

Marketing assistant (level 3)

Marketing executive (level 4)

Multi-channel marketer (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

53% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location

CERT C.I.C.’s training options

Head office 104.7 miles away

Ropewalk, Maltkiln Road, Barton-Upon-Humber, DN18 5JT

• available At apprentice’s workplace
• not available Day release
• not available Block release

Contact this provider about this course

• Email: courses@cert-ltd.co.uk
• Telephone: 01652240554
• Website: https://www.certapprenticeships.co.uk/customer-service-employers?utm_source=coursedirectory&utm_medium=weblink

Shortlisted

CERT C.I.C. is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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