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Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Employer reviews

Excellent (78 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 80% 20% 64
Getting new apprentices started 98% 2% 44
Reporting on progress of apprentices 55% 45% 42
Providing the right training at the right time 81% 19% 27
Improving apprentice skills 81% 19% 21
Working with small numbers of apprentices 100% 0% 18
Initial assessment of apprentices 72% 28% 18
Adapting to my needs 77% 23% 13
Training facilities 43% 57% 7

Apprentice reviews

Excellent (53 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 94% 6%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 91% 9%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 91% 9%
Resolving any issues you have 91% 9%
Preparing you for success in your future career 89% 11%

Provider overview

CMS Vocational Training Ltd has been developing apprentices and helping organisations grow across the UK for over 40 years, empowering 1000’s of apprentices.

  • Flexible, 100% Online Programmes: Dynamic and engaging methods ensures accessible to top-quality education.
  • Bespoke Training: Tailored curriculums to your specific needs, ensuring relevant skills development for your team.
  • Dedicated Support: Single point of contact to support you with all aspects of programme delivery, quality and impact.
  • Ofsted Recognition: Grade 2 Good (July 2021). Rated excellent by over 100 employers. Explore our diverse range of apprenticeships in:
  • HR & L&D
  • Finance & Business Administration
  • Leadership & Management
  • Childcare & Health & Fitness
Apprenticeship training course

Customer service practitioner (level 2)

62% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Derby, Derbyshire Remove location

C.M.S. VOCATIONAL TRAINING LIMITED’s training options

Head office 55.7 miles away

Parr House, 26 Station Road, Batley, WF17 5SU

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01924470477
Shortlisted

C.M.S. VOCATIONAL TRAINING LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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