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Training provider

CITY OF YORK COUNCIL

Employer reviews

Good (9 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 43% 57% 7
Reporting on progress of apprentices 20% 80% 5
Getting new apprentices started 75% 25% 4
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 67% 33% 3
Providing the right training at the right time 100% 0% 2

Apprentice reviews

Not yet reviewed

Provider overview

York Learning is a flagship provider delivering training across York and North Yorkshire for over 20 years.

We offer a range of specialisms which include additional services for employers around business development, wider staff training, recruitment, selection and HR advice, particularly for SMEs.

Our team of friendly, experienced trainers are industry experts able to tailor training packages to meet business needs.

Apprenticeship training course

Customer service practitioner (level 2)

60% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

CITY OF YORK COUNCIL’s training options

Head office 84.8 miles away

West Offices, Station Rise, York, YO1 6GA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
07743429950
Shortlisted

CITY OF YORK COUNCIL is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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