STOKE-ON-TRENT CITY COUNCIL
Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||67%||33%||6|
|Getting new apprentices started||67%||33%||6|
|Reporting on progress of apprentices||67%||33%||6|
|Improving apprentice skills||100%||0%||3|
|Initial assessment of apprentices||33%||67%||3|
|Working with small numbers of apprentices||100%||0%||2|
|Adapting to my needs||100%||0%||2|
|Providing the right training at the right time||100%||0%||1|
Employment Learning & Skills is based in Stoke on Trent and forms part of Stoke on Trent City Council. We provide specialist training in Teaching, Sport and Leisure, Team Leading, Management and Business Administration. We bring a wealth of experience within our specific vocational areas and also in training delivery and provision of information, advice and guidance. This enables us to design and deliver varied role-specific training packages with employers to meet business needs. Employers are embracing our approach to apprenticeships, developing productive and efficient employees with great work ethics.
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Customer service practitioner (level 2)
90% pass rate (out of 30 apprentices)
66% national average pass rate
Explain pass rate
STOKE-ON-TRENT CITY COUNCIL’s training options
Civic Centre, Glebe Street, Stoke-On-Trent, ST4 1HH
Check STOKE-ON-TRENT CITY COUNCIL’s training options for the apprenticeship location.
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STOKE-ON-TRENT CITY COUNCIL is 1 of 445 training providers for Customer service practitioner (level 2).