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Training provider

CITY OF BRISTOL COLLEGE

Employer reviews

Good (99 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 38% 62% 66
Reporting on progress of apprentices 28% 72% 47
Getting new apprentices started 60% 40% 40
Providing the right training at the right time 55% 45% 29
Improving apprentice skills 75% 25% 28
Initial assessment of apprentices 64% 36% 25
Training facilities 96% 4% 23
Adapting to my needs 58% 42% 19
Working with small numbers of apprentices 90% 10% 10

Apprentice reviews

Good (44 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 73% 27%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 59% 41%
Providing accessible training resources 70% 30%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 73% 27%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 75% 25%

Provider overview

City of Bristol College offers a diverse range of apprenticeships from Level 2 to Level 6. Apprentices learn from staff who are industry experts and subject specialists through a hands-on approach combining work based competence and college based skills and knowledge training tailored around the particular industry. This places them in an ideal position to grow within your company and build your workforce from the ground up. We work closely with many of the region's largest employers along with a strong commitment to supporting our local small businesses to grow, whether through investing in existing employees' skills development or by identifying new skills to give them the edge.

Courses offered

View all 42 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Assistant accountant (level 3)
Autocare technician (level 2)
Beauty therapist (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Commis chef (level 2)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Cyber security technician (level 3)
Data technician (level 3)
Digital marketer (level 3)
Digital support technician (level 3)
Early years educator (level 3)
Early years lead practitioner (level 5)
Early years practitioner (level 2)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
Fitted interiors installer (level 2)
Hairdressing professional (level 2)
Heavy vehicle service and maintenance technician (level 3)
Hospitality team member (level 2)
HR support (level 3)
Installation and maintenance electrician (level 3)
Lead adult care worker (level 3)
Learning and skills teacher (level 5)
Lifting equipment technician (level 3)
Maintenance and operations engineering technician (level 3)
Marketing assistant (level 3)
Marketing executive (level 4)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Multi-channel marketer (level 3)
Operations manager (level 5)
Plasterer (level 2)
Plumbing and domestic heating technician (level 3)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Teaching assistant (level 3)
Team leader (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

CITY OF BRISTOL COLLEGE’s training options

Head office

St. Georges Road, Bristol, BS1 5UA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check CITY OF BRISTOL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0117 312 5250
Shortlisted

CITY OF BRISTOL COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2).

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